Effective Date: [26/06/2025]
At Wax and Wood Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [https://www.waxandwood.co.nz] and purchase our handcrafted wooden products.
We collect information that helps us provide and improve our services, including:
Personal Information: Your name, billing/shipping address, email, phone number, and payment details.
Order Information: Products purchased, order history, and preferences.
Technical Data: IP address, browser type, device information, pages visited (via cookies or analytics).
We use your information to:
Process and deliver your orders
Communicate with you about your purchases or inquiries
Improve our website and services
Send occasional product updates or promotional content (you can opt out anytime)
We respect your privacy. We only share your information when necessary:
With trusted service providers like payment processors and shipping companies
When legally required (e.g., tax or law enforcement authorities)
We never sell your personal information.
Our website uses cookies to enhance functionality and analyze traffic. These may include session cookies for cart management and anonymized tools like Google Analytics. You can control cookie settings via your browser.
We store your data securely and take all reasonable steps to protect it from loss, misuse, or unauthorized access. Payment details are processed by secure third-party providers and are not stored on our servers.
Under New Zealand’s Privacy Act 2020, you have the right to:
Access and correct your personal information
Request deletion of your information (unless we are required to retain it by law)
Opt out of marketing communications
To exercise your rights, contact us at [info@waxandwood.co.nz].
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
